Services
“We perform regular health camps, junior doctors, residents and faculty participate in various camps conducted by the medical college hospital”
This hospital regularly conducts six ophthalmic screening camps every month in far-flung areas to treat people suffering from eye problems. Patients with cataract problems are treated at the hospital and are paid travelling charges.
General Health Camps
With the cooperation of the non-formal education society and rural development, the hospital conducts medical camps regularly in slum areas. PG students from different departments and internees take part in this camp. They provide free medicines to needy patients and conduct diagnostic tests such as GRBs and ECG. The patients, who require further investigations, are advised to visit the hospital. These camps have received an excellent response as the inhabitants of the slum areas cannot afford medicines and hospital treatment. The hospital provides free treatment, including surgeries and medicines, to these patients.
The hospital renders the services of organizing camps at the request of organizations and NGOs. This hospital has significantly contributed to the NSS medical camps held at Ukkali.
The hospital is praised for the free initial investigations and drugs provided to the camp attendees. The hospital also visits schools and colleges for regular medical checkups of students, and students who require further investigations and treatment are advised to visit the hospital. Under Vajpayee Arogyashree, as per the SAST norms, the hospital is conducting health camps regularly.
In Collaboration
In Collaboration with the State Government, in August 2013, the University has established District Disability Rehabilitation centre with specialists, experts, skilled and unskilled staff.
The DDRC, BLDE (Deemed to be University) and Shri B. M. Patil Medical College, Hospital & Research Centre, in collaboration with the Association of People with Disability, District Disability & Senior Citizen Empowerment, Vijayapura, has conducted Assessment Camp and Awareness & Training programmes.
OPD
(Outpatient Department): Morning 9 am to 1 pm and afternoon 3 pm to 5 pm (On general holiday: 9 am to 1 pm)
Patients are guided by the PRA (public relations assistants) available near the reception centre. First, patients register their names at the OPD registration counter and then at the respective OPDs, depending on their illness.
Private OPDs
Patients visiting the Private OPDs are greeted at the Special Private Waiting Lounge on the Ground Floor. Examination cubicles are on the third floor.
In-Patient Department
In-patient service departments and other supportive services are available 24X7. Complimentary breakfast, lunch and dinner are provided to the patients admitted to general wards. The admitted patients will undergo investigation and treatment as per the advice of the consultants.
The hospital staffs provide the amenities required for the patients. The hospital employees meet the day-to-day requirements regarding the treatment of patients. Experienced and qualified nursing staff are present shift-wise round the clock in the wards to monitor the patients. Under the guidance of experienced teaching staff, the residents and interns are always near the patients to manage and provide necessary treatment. In addition to the Principal, Superintendents frequently visit the wards to see the best possible Medicare for the patients. Also, the M.Sc, B.Sc, and GNM interns and students are available in the wards to provide the best patient care. Each floor-wise nursing supervisor monitors the patient care and activities of the nursing staff.
Admission & Discharge procedure
Patients may come to the hospital directly or through references. Firstly, the patients should register their names at the OPD registration counter, where they are directed to consult the concerned physician at their respective OPDs.
OPD Slips: The OPD slip is generated at the OPD Registration counter with a unique OPD No, which helps the patients get services and admission. Refer to Annexure – 11 OPD –Doctors may advise admission to the respective ward.
Casualty Emergency patients are treated and admitted if required. Labour room Gynecological or Obstetric patients are treated and recommended for admission. SBMPMCH & RC doctors directly admit patients from their private clinics also.
Patient Category
Payment: Patients may be admitted by paying cash at the time of admission as an advance.
Health insurance scheme empanelled beneficiary.
Private case/ Referral cases
Staff category only for SBMPMCH & RC
Student category only for SBMPMCH & RC
Unit cases directly came to the hospital
Admission Procedure
Patients are admitted to the concerned ward on the advice of the treating doctor. The ward is designated by the treating doctor on need basis. The categories mentioned as per the doctor’s advice include medico legal category if it is suspicious.
Discharge Procedure
The discharge of patients is decided by the treating doctor. When patients are discharged from the respective wards the discharge card is prepared in the ward and handed over to the patient. In paying cases discharge card is handed over to the party of the patient at ward, after hospital dues are settled. At the time of discharge of the medico legal cases police intimation is a must.
Discharge card
The discharge card is handed over to the patient or patient attender. It will contain all the information regarding the status of the patient. For the following cases, the discharge card will not be issued i.e. AMA and MLC cases.
MLC Protocol
MLC means Medico Legal Case. Both OPD & IPD cases are treated as Medico-Legal Cases when the consultant/ Physician/ Treating Doctor requests for MLC for RTA Cases. Also, in case where the patient is suspected for consumption of unknown or known medication, poison, etc. such cases are registered under MLC. A red colored seal is put on the OPD/IPD sheet as a Medico Legal Case. These cases are intimated to the police station for statutory action.
AMA Protocol
A conscious adult patient has the right to refuse any medical treatment. The treating physician advises the patient of the risks involved in discontinuing treatment or leaving before being discharged and encourages the patient to continue their prescribed medical treatment. If the patient insists on going against medical advice, the physician shall document the patient-physician consultation. The patients's signature is taken as acknowledgement in case they discontinue the treatment and get discharged against medical advice (AMA). The protocol is patients, or his attendants, may request for discharge of the patient if there is no improvement. For this, AMA rules are printed on the back of the admission sheet. The patient or the caretaker has to fill out the format giving details such as name, date, time, contact no. etc.
Post Mortem Procedure
The post-mortem is done only for the MLC cases admitted in SBMPMCH & RC. The purpose is to know the cause of death. Also, a case is treated as an MLC case, if the patient's attender wants know the cause of death. Also, the request from the police for outside the hospital cases is done as per the norms. The post-mortem will be done by the Forensic Medicine & Toxicology department staff as per the guidelines and statutory norms.
Feedback form
The hospital is receiving feedback information from patients as well as attendants through a specific format. These formats are reviewed by the administrator and the hospital's shortcomings are rectified. Also, the online feedback KIOSKS are installed at the ground, first and third floor, through which the feedback is monitored by the administrators immediately and possible measures are initiated at the earliest to satisfy the patients. The feedbacks are discussed at the redressal committee as and when conducted.
Cash Counter / Billing Section
Cash counter and billing sections are functioning round the clock for the benefit of patients.
OPD Registration counters
IPD Registration Counter
Discharge counter
Billing counter.